Refund policy

Return and Refund Policy

At SKRUBBIRD, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return and refund process.

30-Day Satisfaction Guarantee:

If you are not completely satisfied with your SKRUBBIRD purchase, you may return it within 30 days from the date of purchase for a full refund, minus any shipping costs.

Conditions for Returns:

- The product must be in its original, unused condition.
- All original packaging and tags must be intact.
- You must provide a copy of the original receipt or proof of purchase.

How to Initiate a Return:

1. Contact our customer support team at admin@bounz.in to request a return authorization.

2. Pack the product securely, including all original packaging and tags.

3. Include a copy of your original receipt or proof of purchase in the package.

4. Ship the product to the address provided by our customer support team.

Refund Process:

Once we receive your returned item and verify its condition, we will process your refund within 7 business days. You will receive the refund through the original payment method used for the purchase.

Damaged or Defective Items:

If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund, depending on your preference.

Contact Us:

If you have any questions about our return and refund policy, please contact our customer support team at admin@bounz.in. We are here to assist you and ensure your satisfaction with SKRUBBIRD products.